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How to Fix It When your Roku Remote Is Not Working?

Roku is a leading American company known for manufacturing a wide range of digital media players useful in smooth video streaming. In addition to this, all of the Roku media players come with a simple, effective, and feature-rich remote control. Moreover, the appearance and features of the Roku remote vary according to the model. However, all of the remotes come with a directional pad, a home and back button, and buttons to play and pause the videos. In addition to this, some models come with also have quick launch buttons for some popular streaming services, including Netflix and Hulu. Sometimes, the users find it difficult or problematic to connect the remote to their Roku player. Therefore, when the Roku remote is not working, the users are often recommended to reset it. In this blog, we have given the quick and straightforward steps to reset the Roku remote.

Roku remote is not working

Types of Roku Remote

There are two kinds of Roku remotes: an enhanced remote and the simpler infrared remote. The enhanced remote is a “point anywhere” remote that is able to control the media player no matter wherever it is pointed. On the other hand, the simpler infrared remote requires to be directed right towards the player to operate it. 

NOTE: The users often face the “Roku remote is not working” issue with the enhanced remote. The simpler infrared Roku remote is mostly compatible with any Roku player as it is pointed directly towards the player. If the users find that their infrared Roku remote is not working, they are suggested to change their batteries. 

Roku Remote Reset Procedure

In this section of the blog, we have given an easy step-by-step procedure to reset the Roku remote. Therefore, all the users whose Roku remote is not working are suggested to follow all the instructions given below:-

  • First, the users are suggested to remove the batteries from their Roku remote
  • Now, unplug the power cable from the Roku media player and wait for five to ten seconds. 
  • After this, plug it back in again. 
  • Now, when the Roku’s home screen appears on the TV screen, the users are advised to insert the batteries in the Roku remote. 
  • Now, the users are suggested to look for the reset button located in the battery section. 
  • After this, press and hold the reset button for around five seconds.
  • Then, the pairing light on the remote will start flashing. 
  • Note: the location of the pairing light may vary according to the media player model. However, it is mostly located either in the battery compartment near the reset button or at the front of the remote. 
  • Thus, after following the above steps, all the users have now successfully reset and paired the Roku remote with the Roku media player.


In this blog, we discussed and resolved one of the most common issues faced by Roku users. Sometimes, due to some technical glitches or improper settings, the users often complain that their Roku remote is not working. Therefore, in this write-up, we mentioned the steps through which the users can easily setup their Roku remote to resolve the issue. If users still face any difficulty related to Roku remote, they are suggested to contact the Roku Support team.

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